For your protection and wellbeing
The health of our guests and employees is the number one priority for us, which is why, in line with our protection concept, we have implemented relevant measures in accordance with the specifications issued by the Federal Office of Public Health and with the support of HotellerieSuisse. As the health situation is changing regularly, our protective measures also have to be constantly reassessed, so we also ask you to refer to the cantonal directives of Vaud as well as those published by the Confederation.
We kindly ask that you refrain from staying with us if you have experienced symptoms of illness in the last 15 days that are indicative of a respiratory disease. Please notify us, thanks to the health questionnaire received upon check-in, if such symptoms of illness develop during or after your stay.
Current sanitary restrictions
Restauration & Services
Spa & well-being
The wellness areas are open but the number of authorized people is limited. Therefore, we ask you, out of respect for other guests, to limit your time spent in the Jacuzzi to 10 minutes and your time spent in the Spa to 1 hour. We advise you to contact the Spa by phone on +41 21 962 52 75 or +41 76 386 19 36 before going down to check the availability of the areas. To avoid overloading the changing rooms, we recommend you to go in your bathrobe and slippers. In the event of non-compliance with sanitary measures, we reserve the right to close the wellness areas or set up a reservation system, without prior notice.
Meetings & Events
The social distance of 1.5 meters between participants or group of people is also respected in our conference rooms. Personal service will be provided for delegates to enjoy their coffee break (no self-service buffet).
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Cleaning & Disinfection
We are constantly adapting the protective measures to the changing requirements and recommendations of the Swiss Confederation.
We thoroughly clean and disinfectf requently public places as well as used surfaces, objects and materials in even more regular cycles than before. In addition, all our cleaning products have a certified effectiveness against COVID-19.
Moreover, as much as possible according to our availabilities, please note that our rooms will stay inoccupied for at least 24h and also a high temperature is used to clean the dishes and the linens.
Our employees have all been trained to respect the new sanitary restrictions as for example social distancing of 1.5 meters and a regular disinfection of the hands. We also provided them with all the necessary equipment so that they can maintain impeccable hygiene (masks, gloves and a refillable bottle of hydro-alcoholic solution). They wear protective masks and gloves for certain specific tasks and we have installed plexiglass walls for them at the restaurant reception and reception.
We thank you for your understanding and we hope to welcome you very soon in the Royal Plaza Montreux !