Maintenance work

We inform you of the following maintenance work in our Hotel:

The Café Bellagio restaurant as well as the Sinatra’s Bar will be closed for renovations and maintenance from the 24^th of January until the 3^rd of March 2022 included. From January 24^th until mid-February, we will propose a light menu, mainly cold dishes, for lunch and dinner at the Sunset Bar on the 3rd floor of the Hotel. Then the Bar menu along with a few suggestions will be available again. Do not hesitate to contact us (restauration@royalplaza.ch or +41 21 962 50 61) if you wish to book a table. Also, during this period, the American breakfast buffet will be served in the Renaissance Salons.

The access to the swimming pool & Jacuzzi will be closed for annual maintenance until the 4^th of February 2022 included. Sauna, hammam & fitness are still available from 3pm until 7pm.

Please accept our sincere apologies for the inconvenience caused.

We already would like to wish you a very nice stay with us !

Current situation related to Covid-19

For your protection and wellbeing

The health of our guests and employees is the number one priority for us, which is why, in line with our protection concept, we have implemented relevant measures in accordance with the specifications issued by the Federal Office of Public Health and with the support of HotellerieSuisse. As the health situation and the rules are changing regularly, our protective measures also have to be constantly reassessed. We therefore also ask you to refer to the guidelines of the Federal Office of Public Health. For information, you will also find more details on the health situation on the website of Vaud as well as of the Confederation.

Arrival in Switzerland

For any arrival in Switzerland by plane or bus, you must inform the authorities by completing an entry form. To help you plan your arrival, the Travelcheck lets you know whether you are entitled to enter Switzerland, and if so under what conditions.

In addition, please note that the 2G Swiss Covid Certificate / European Health Pass (Vaccinated or recovered only) is mandatory for many leisure activities and to access restaurants and bars. If necessary, you can make an official Covid-19 certificate request a few days before starting your trip.

Hotel

• Wearing a mask is compulsory in all public areas of the Hotel.
• Until further notice from the authorities, the 2G Covid Certificate / Health Pass (vaccinated or recovered) in addition to an identity document is mandatory to access restaurants (including breakfast) and bars. Exception for the terraces, subject to availability & weather. To access wellness areas, the Covid Certificate 2G+ applies (vaccinated or recovered within last 4 months or vaccinated/recovered with negative test)
• For the safety of all, valet parking service is temporarily no longer available.

Restauration & Services

• Breakfasts are served from 7 am until 10 am. Crowds are at their highest between 9 am and 10 am so a wait will certainly be expected. Please disinfect your hands before accessing the various buffets.
• Thank you for washing your hands thoroughly before taking items from your minibar.

Spa & well-being

• Due to the current health situation and the entry into force of the Covid Certificate/Health Pass, we are forced to adapt our schedules in order to carry out rigorous checks. New opening hours: 3 pm – 7 pm.
• To avoid overloading the changing rooms, we recommend you to go in your bathrobe and slippers.

Cleaning & Disinfection

We are constantly adapting the protective measures to the changing requirements and recommendations of the Swiss Confederation.
We thoroughly clean and disinfectf requently public places as well as used surfaces, objects and materials in even more regular cycles than before. In addition, all our cleaning products have a certified effectiveness against COVID-19.
Moreover, as much as possible according to our availabilities, please note that our rooms will stay inoccupied for at least 24h and also a high temperature is used to clean the dishes and the linens.
Our employees have all been trained to respect the new sanitary restrictions as for example social distancing of 1.5 meters and a regular disinfection of the hands. We also provided them with all the necessary equipment so that they can maintain impeccable hygiene (masks, gloves and a refillable bottle of hydro-alcoholic solution). They wear protective masks and gloves for certain specific tasks and we have installed plexiglass walls for them at the restaurant reception and reception.

We thank you for your understanding and we hope to welcome you very soon in the Royal Plaza Montreux !